Brace yourselves readers. This is a subject not meant for the faint of heart or weak in spirit. It’s really sad when these things happen but they are a reality in any business industry. We should all learn these lessons before taking any actions towards another, attempting to dismantle or damage relationships in business.
This past week we encountered a very difficult and burdensome situation. We came out on top because we knew how to avoid conflict and dismantling of our truest friendships. What should not have been an issue in the first place came into being through the underhanded efforts of a few select people that we thought were our friends.
We knew our position, thought twice, discussed it and ended up making the right decision before becoming involved in what would have surely ended up in disaster for ourselves and anyone else involved. The only answer was to remain neutral and to neutralize the situation completely. Giving the situation and the person(s) behind it any credit at all would have put us in the driving seat rather than simply being the injured party.
Sure, it would have been easy enough to engage and attempt to mediate and correct the situation, but what was the point and what would be the end result? We refused to sacrifice our own good reputation, credibility and our business to engage in such immature, inexperienced and “in our face” actions by a few others. To do so would have put us in a position of being the ones that elevated and kept a bad situation going. We simply took the “high road” and did the right thing.
In business and especially online, we all meet and befriend many people. Sometimes we do not know or consider that we may run into a difficult situation or that we as business professionals could be placed in the position of having to resolve any issues involving those we consider to be good friends. It’s very disappointing to all of us when we think we have a good friend and it goes sour due to some bad business habit, unethical tactic or manipulative person doing a bad deed. Being unprofessional does not help anyone win anything more than a bad reputation and loss of credibility in any business.
Most of us realize that even with the best intentions, that some people who are involved in creating difficult situations for others, have a different agenda than being good friends or business associates in the first place and will in fact have no qualms … about manipulating a situation to where they can achieve their goals of dividing and conquering for their own self gain and the possibility of damaging someone elses reputation and credibility.
These types of people are not your friends, they are opportunistic and could care less who they harm in the process. They see only themselves and their gain to be worthwhile and will go to any length in acting like “vultures”. They lurk in chat rooms and social networking sites to find those “unsuspecting” ones they can harvest to their business, then point to those who ARE professional and ethical and pick them apart to serve their own “altruistic” needs.
The question begs is it ever a good thing to meet a difficult situation “head on”?
Sometimes meeting a difficult situation “head on” that involves you and your business and …you are correct in your beliefs and values, CAN be productive if handled properly. Other times it is not a good idea because no matter how properly handled …you have no way to predict how someone else may react to your suggestions or good intentions to resolve a difficult situation involving a lack of ethics, dishonesty or unprofessionalism. Particularly when that person(s) is at the bottom of it and is the one who created the situation in the first place.
When we speak of being honest, ethical and professional, our intentions are always good. In any business there is etiquette, ethics and professional behavior that must be maintained no matter what the issue or problem between other people or even those we work with in our business and industry on a daily basis. Every person in business should be mature enough to be able to agree to disagree and still maintain a civil relationship.
Unfortunately, some are religated to continually and consistently harrassing others and finally in the end causing losses of friendship for themselves and others. One would have to assume in this case that those types of people are not in fact good friends or candidates for good business associates.
Business Ethics 101 requires one to respect and exercise ethics in regards to someone new to a company and business opportunity. It is not ethical to approach them with all sorts of reasoning and untruths about the business they’re in, attack their company, business or their business associates. It is not ethical to approach them and request they come over to your business in the same business competitive industry.
Individuals have the right to choose and make their own decisions as to what business they become involved in. Once they’ve made that decision, steering them in another direction or to another company is considered highly unethical and unprofessional unless that person has taken the appropriate steps to inquire first and then moves forward with their decision to take on another business. When an individual places another individual in the position of having to choose one business or another and uses unfactual tactics to do it …that is considered unethical.
There are people who engage in these types of work habit and activity for their own gain and end up causing others disappointment and broken relationships within their circle of friends and business associates. People learn from those they work with and the bosses they collaborate with. The fact is that all people are not equal in their work ethics and professionality.
What they’ve been taught along the way and what works out for them one time may not be successful everytime. Even if they have a long history of success using certain unethical tactics, eventually they do fail and ruin their own reputation and credibility and usually that of the person(s) they’re involved with.
There are all kinds of situations we all will encounter in business. It may be an issue of discrimination, work ethic, personal relationships, dishonesty or simply acting unprofessionally. Although some people think they should mediate in these types of situations, we find more often than not that attempting to do so only elevates the issue and does not achieve a positive outcome.
Realize business is business. We all create relationships that are both personal and business. When the two meet and are successfully merged that’s a good thing. But when the two meet and are unsuccessful due to professional jealousies, gossip, rumor or unethical practices …everyone involved loses something be it their reputation and credibility or a close friendship.
How we react to a difficult situation and how we treat others is what determines our strengths, our credibility and our reputation. There are the 4″ A’s” of any situation in life or in business. First one is “Action” …what we do when faced with a situation. Then there is ReAction …how we “ReAct” to what’s happening. There’s “InAction” …doing nothing when faced with a situation. Lastly is “ProAction”…having the good sensability to recognize a situation and if necessary be prepared to avoid difficulty and anything that would damage us, another person, a business reputation or decision.
In the end those that create difficult situations always end up losing the battle because no matter what tactics they use or what attempts they make to destroy others …they gain little if nothing. They only end up losing credibility and gaining a bad reputation for causing problems, being dishonest, unethical and unprofessional.
Time is what evaluates and determines wether or not these kinds of people change their ways or wether they go forward self destructing with bad behavior and work habits. Should they continue to engage in making bad decisions and behaving unprofessionally, they’ll only end up unable to rewrite history in terms of their past actions and lose the chance of ever becoming successful or achieving their goals in life or in business. Those people intellegent and informed enough to recognize their behavior and lack of honesty will steer clear of them and anyone who associates with them.
We encourage all of you to be watchful of those you befriend in life and in business. It’s not as simple as meeting someone and giving your trust blindly. As business people we must always remain focused on what we’re doing and our business.
Gossip and rumor are inappropriate. Engaging in such only puts you in the position of losing your reputation and credibility no matter how close the relationship is. Anytime you notice someone engaging in unprofessional behavior, steer clear of the situation as much as possible. Remember your reputation and credibility and …that of those involved is key to your success or failures in life and in buisness!
Make sure you really get to know someone before you engage in any business invitation or associations. Once you do meet someone, really get to know them. Get to know their patterns, work ethic and behaviors …how they engage in business, how they focus and how they treat others whom they work with. Observe how others “ReAct” towards them in any given situation.
Research new people you meet. In this day and age of technology, it’s possible to research online and find out most anything about someone if they’re actively working for any company or have a business. You can find out things like they’re work history, their associations with others and what if any problems they’ve had in business.
In finding out about someone you meet online, you will be doing yourself and your business a great favor. Doing your “Due Diligence” will allow you to know all about someone and determine wether of not they’ll be a good candidate to be friends with, work with or have in your business. You always want to know if a person is ethical, honest and professional and is capable of being a long term relationship and a good business associate BEFORE you get involved with them.
By doing this each and every time you meet someone new, you’ll find out that you’ll establish better long term relationships and business associations! Folks, it only takes a few minutes to find out about someone rather than finding out bad information later. When that happens if a difficult situation arises, you’re left disillusioned, disappointed and perhaps even may risk losing your reputation or credibility due to lack of knowledge or …there is the possibility that you’ll be placed in a position of having to resolve issues that aren’t truly in the best interest of your reputation, your credibility or your business!
When finding out distasteful information about someone, be careful to evaluate what you believe as factual rather than words spoken by other individuals. Gossip and rumor always have a way of determining a persons ability to speak truthfully and wether or not they indeed have truthful information that can be backed up by having gathered factual information first. This may involve questioning an individual personally or by finding out through public records as a matter of fact.
Realize that “Winning” is not always about being first. Sometimes in winning you lose, just as in losing sometimes you end up being the winner. It all depends on what you’re seeking. If its to win by having a good reputation and credibility and you do the right thing …that’s great! If it’s about winning by being dishonest and unethical …you’re really the loser. On the other hand if it’s about losing because you did the right thing …you become the winner. If it’s about losing because you did the wrong thing, you deserve to lose. Be careful what you consider “Winning” and how you achieve that goal.
Remember it’s your reputation and your credibility and that of people you involve in any situation.
Good friends and business relationships are invaluable. They are to be nurtured, treasured and protected. Your MOST important resolve should be to protect your own reputation and credibility in any situation, your business and work ethics. Maintain honesty and professionality at all times and when possible neutralize a bad situation and protect yourself, your friends and your business associates from being pulled into a difficult and bad situation. By doing so, you’ll enjoy a great reputation, respect and credibility and your reward will be that of long term friends and great business associations!
Gary & Viktoria Affron
Florida – USA
Owners, P.I. Marketing Systems / Ad Systems Direct /Business Trainers / Guest Speaking & Hosting / Social Networking Specialist / Product Development / Best Business Research Partners
PH: (386) 438-8056 or EM: pimktgsupport@gmail.com
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